Shipping | Returns | FAQ


Shipping Information

All items are shipped out within 48 hours of purchase. You will receive an email confirmation as soon as your order ships. You will receive your handbag within 5 to 7 business days depending on which shipping option you choose. 

Shipping Pricing

We offer FREE ground shipping. We also have the option of two-day express shipping for a flat rate of $50. Please contact us for International shipping. 


All handbags have a 14 day return policy. Returns will be accepted for a credit card refund and must be within 14 days of shipment and shipped back to us within 21 days of original shipment with a returns authorization number. Returns Authorization number can be requested by simply emailing: with RA Request in the subject line. You must add your postage to the package. All items returned must be in the same condition as when it was received. Returns without a RA# will not be accepted.

For your protection, we suggest you insure the shipment for the value of the merchandise and ship your return with a signature shipping service as well as tracking. If a package does not arrive and you do not use a trackable method to return or if you refuse the shipment, we will not be able to refund you. 

Address returns to: 

Gabay's Outlet

195 Avenue A

New York, NY 10009



Is your merchandise authentic?

Authenticity Guaranteed 100%: Gabay's Outlet has been in business for over 50 years selling high end designer discounts and we stand behind the authenticity of our products. We have been featured in New York’s top publications, including the New York Times, New York Magazine, Lucky Magazine, and more. To learn more about our store’s history, please visit our Our Story section.

If this didn't answer your question, please contact us.

Where does your merchandise come from?

We purchase our inventory from the most exclusive department stores, authorized resellers, boutiques, showrooms and industry insiders.

Is your merchandise new?

100% of our inventory is brand new. Some inventory may be marked out of stock and from exclusive department stores or designer overstock.